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Enter your pickup and destination, choose the date and time, add the passenger and luggage details, then select an available vehicle. Review the journey information and complete the booking to receive your confirmation.

Yes. Use Add Return in the booking form and enter the return date, time and pickup details. For airport travel, include the correct flight information for each direction.

Book as early as possible, especially for ski-season weekends, early departures, larger groups, child seats or special luggage. For short-notice travel, call Cab Salzburg so current vehicle availability can be checked.

Confirmation is sent after the booking is completed. Check your inbox and spam folder. If it does not arrive, contact Cab Salzburg so the booking details and email address can be checked.

Yes. Enter the travelling passenger's name, mobile number, flight details and pickup information so the driver can identify and contact the correct person. Forward the confirmation and meeting instructions to the passenger before travel.

Enter the complete pickup or destination address manually if it is not shown as a point of interest. You can also contact Cab Salzburg for help with unusual, remote or cross-border routes.

Use the booking form to describe child seats, mobility needs, additional stops, oversized luggage, pets or another important requirement. You can also contact us after booking and include your reservation details.

The information needed for pickup is provided in your booking communications. Driver assignments can change for operational reasons, so use the 24-hour support number if you need help close to pickup time.

Your booking confirmation provides the pickup and meeting information. Keep the passenger phone available after landing and call Cab Salzburg if you need immediate help locating the driver.

Airport arrival pickups include up to 60 minutes of waiting from the recorded actual landing time when the correct inbound flight number is provided. If baggage, border control or another process takes longer, call Cab Salzburg before leaving the meeting point.

Provide the flight number when booking so the arrival can be planned around current flight information. Contact us when an airline changes, cancels or diverts your flight.

When the supplied flight number shows an early arrival, Cab Salzburg will plan around the updated arrival information where operationally possible. The included airport waiting period is still measured from the recorded actual landing time.

Contact Cab Salzburg as soon as the airline confirms a cancellation, diversion, missed connection or replacement flight. The team will review availability and help reschedule where possible; cancellation rules may apply depending on the notice period.

The flight number helps identify the correct arrival, terminal information and schedule changes. Send updated flight details as soon as possible if the airline changes your itinerary.

Enter the time you want the driver to collect you, not the flight departure time. Allow enough time for the journey, check-in, security, weather and seasonal traffic. Contact us for route-specific guidance.

Cab Salzburg bookings are arranged as private transfers for you and the group included in your reservation.

The transfer is planned around the pickup and destination addresses entered during booking. Add complete hotel, apartment or private-address details to help the driver plan the route.

Hotel pickups include up to 10 minutes of free waiting from the confirmed pickup time. Keep your phone available and contact Cab Salzburg immediately if you expect a delay.

A short stop can often be arranged when it is declared before confirmation and fits the route. Add the full stop address in the booking form or contact Cab Salzburg, because extra stops may affect timing, vehicle planning and price.

Add the request before confirming the booking and include the child's age and approximate weight. Cab Salzburg will confirm the suitable seat and vehicle availability for the journey.

Passengers under 18 should normally travel with an adult unless Cab Salzburg has expressly agreed otherwise before the journey. Contact the team before booking to discuss the circumstances.

Please describe the animal, carrier, wheelchair, mobility aid or other equipment before booking. We will check the available vehicle space and confirm whether the journey can be accommodated.

Smoking and vaping are not permitted in Cab Salzburg vehicles. Please ask the driver before consuming food or drinks and avoid anything likely to spill, stain or disturb the next passenger.

Vehicle images represent the category rather than a guaranteed make, model or colour. Cab Salzburg may provide an equivalent or upgraded vehicle with suitable passenger and luggage capacity when operations require it.

Contact Cab Salzburg as soon as possible with your booking details and a description of the item. The team will check with the driver and help arrange return if the item is found; collection or delivery costs may apply.

Capacity depends on the selected vehicle. Include every suitcase, carry-on and large item during booking, then choose an option that fits both your passengers and baggage.

Large equipment may be accommodated when declared in advance. Include the item type and quantity so an appropriate vehicle with enough storage space can be confirmed.

The booking options show passenger and luggage capacities. Count every traveller, including babies and children, and contact us before booking if your group or equipment needs more than one vehicle.

The available payment methods are displayed during the secure booking process. Review the checkout information before confirming your transfer.

The confirmed fare is the fixed total for the route and services shown in your booking. Additional stops, route changes, extra waiting, parking, undeclared luggage or later special requests may change the fare if they are not part of the confirmed booking.

Payment information is handled through the secure booking and payment service. Cab Salzburg does not ask you to send full card details by email or through the contact form.

Prices and cash payments are normally handled in euros. If your card is issued in another currency, your bank or card provider may apply its own exchange rate or foreign-transaction fee.

Check the card details, available funds and any bank authentication request, then try again. You may use another supported card or contact Cab Salzburg to discuss available payment options.

Email [email protected] with your booking details and the information required for the document. The team will review the request and reply with the available receipt or invoice information.

After an eligible cancellation or refund is confirmed, refunds are normally initiated within five to seven business days. Banks and payment providers may need additional processing time before the amount appears on your account.

Ordinary tolls for the confirmed route are included unless your booking confirmation clearly states otherwise. Extra stops, route changes, parking or additional services requested later may require a revised fare.

Tipping is optional and is not included as a required charge. If you are happy with the service, you may tip the driver at your discretion.

Contact Cab Salzburg as soon as possible with the reservation details and requested change. Updates depend on route, timing and vehicle availability and may affect the booking conditions.

Contact us as early as possible. The cancellation terms shown during booking and in your confirmation apply to the reservation.

Send the corrected address, time, passenger count and luggage information immediately. A different route or vehicle may need a new availability check.

Stay at the confirmed meeting point, keep your phone available and call +43 660 188 8770. The support team will check the pickup information and help coordinate the meeting.

If the passenger cannot be reached and the included waiting time expires, the booking may be treated as a no-show and the confirmed fare may remain payable. Keep your phone switched on and call immediately if you expect a delay.

Call Cab Salzburg as soon as you know about the delay. Train-station pickups are planned around the confirmed pickup time and may not be monitored automatically like flights, so changes depend on driver and vehicle availability.

Transfer support is available 24 hours a day. Advance booking is recommended for early departures, late arrivals, busy winter periods and larger vehicles.

Transfers are carried out by professional drivers familiar with Salzburg and regional routes. They focus on punctual pickup, safe driving, luggage assistance and courteous private transfer service.

Call Cab Salzburg to check current availability. Short-notice journeys depend on the route, pickup time and suitable vehicle availability.

Use the Contact page or email [email protected] with the booking details, travel date and a clear description. Call immediately when an issue needs attention during pickup or travel.